Terms and condition

IN USING THIS WEBSITE YOU ARE DEEMED TO HAVE READ AND AGREED TO THE FOLLOWING TERMS AND CONDITIONS

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to Progressive Vision Limited . “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Irish Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

WEBSITE PRIVACY STATEMENT

Progressive Vision Limited collects personal data from you when you use our website .In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your personal data.

Progressive Vision Limited is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Statement outlines how we aim to achieve this and is relevant to information collected when you use our website and/or when you make an enquiry on our website. By using this website and disclosing your personal data to us, you consent to the collection, storage, processing, use and disclosure of your personal data as described in this Privacy Statement.

Please read the following statement carefully to understand our views and practices regarding your personal data and how we will treat it. If you do not agree with or are not comfortable with any aspect of this Privacy Statement please do not continue to use our website. In this statement we use the terms “us”, “we” and “our” to refer to Progressive Vision Limited.

WHO WE ARE

For the purpose of the General Data Protection Regulation (“GDPR”), the data controller of this website is Progressive Vision Limited our address is Suite 21 The Beacon Consultants Clinic, Sandyford, Dublin 18. Should you have any queries about this Privacy Statement, or wish to exercise your rights as set out herein, please email us on info@progressivevision.ie

WHAT PERSONAL DATA WE COLLECT ABOUT YOU

The personal data that Progressive Vision Limited collect about you may include the following:

When you access our Site: Like most websites, when you access our website, your device’s browser provides us with certain information which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer.

Where we collect your personal data, we use it for the following reasons:

To respond to a query you may have submitted to us through the “Contact Us” section of our website.
To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical, survey and training purposes.
To improve our website to ensure that content is presented in the most effective manner for you and for your device.
To keep our website safe and secure. We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

CONFIDENTIALITY

Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services

DISCLAIMER

EXCLUSIONS AND LIMITATIONS

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.


PAYMENT

All major Credit/Debit Cards, Bankers Draft, Bank Transfer or Personal Cheque with Bankers Card, are all acceptable methods of payment.

CANCELLATION & LATE ATTENDANCE POLICY

Cancellation Policy –

We would appreciate if you could notify us by 1 pm on the day prior to your appointment if you wish to cancel. You may cancel in person, via email, mobile phone and/or fax, or any other means will be accepted subject to confirmation in writing. Non compliance in cancellation policy may result in a charge in full for your missed appointment.

Late Attendance Policy – 

Patients are expected to arrive in good time for their appointments. If patients arrive more than 15 minutes late, their appointment may need to be rebooked. This is to prevent delays to the clinical sessions and to ensure fairness for patients who have arrived on time.

We appreciate the effort our patients make to attend on time and therefore do our best to run as close to booked appointment times as possible. Adhering to a Late Patient Policy assists us in doing so. However, due to the nature of clinic, sometimes the clinic may be running behind. When the clinician is running late our reception staff will advise the patients upon arrival and apologise to them for the delay.

COURTESY AND RESPECT

We will treat you with courtesy, respect, dignity and kindness. We respect diversity of culture, beliefs and values. Please treat our team and other patients with dignity, respect and consideration

At Progressive Vision we have a responsibility to provide, maintain and operate a place of work which is safe and without risk to health for our staff.

This includes both the prevention of physical and emotional harm which may negatively affect our wellbeing.

As such physical and/or verbal abuse against our staff will not be tolerated and may result in suspension from our service

Any suspension from our service will only be enforced after careful review by our health and safety committee.  Patients suspended will have the right to receive all medical file notes at their request.

TERMINATION OF AGREEMENTS AND REFUNDS POLICY

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

AVAILABILITY

Unless otherwise stated, the services featured on this website are only available within Ireland. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

LOG FILES

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-
to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission

COOKIES

Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

LINKS TO THIS WEBSITE

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

LINKS FROM THIS WEBSITE

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

COPYRIGHT NOTICE

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.

FORCE MAJEURE

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such
event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

WAIVER

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

GENERAL

The laws of Ireland govern these Terms and Conditions. By accessing this website you consent to these terms and conditions and to the exclusive jurisdiction of the Irish courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such
provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

NOTIFICATION OF CHANGES

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy statement above, we will announce that these changes have been made on key pages on our site. If there are any changes in how we use our site customers’ Personally
Identifiable Information, notification by e-mail or postal mail will be made to  those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis. These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the

Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.